SpawnPoint

slayer44 · 07-07-2007, 03:44 PM

When i try and join any game HL2 CSS ect
My norton antivirus pops up saying there is a trojan virus and the game fails to load
any help?

ChristensenCT · 07-07-2007, 05:07 PM

If norton tells you the exact file it suspects of a trojan, try to add that to a "safe" or "ignore" list if you can. If anything, you might just have a trojan, it is a virus scanner after all...
"What the...why does it say I have a trojan, stupid virus scan!! *computer crashes*

**teh-pwnzer** · 07-07-2007, 05:16 PM

I'm getting the same exact message from Nortan...haven't been able to get access to css so far today (have company and don't have time to investigate). Hope it's nothing serious! Thanks for advice on steam Slayer.

pawners · 07-07-2007, 06:22 PM

i have been getting the same thing!!!

none of my games have been able to be loaded for some odd reason

slayer44 · 07-07-2007, 07:36 PM

I just disabled autoprotect for 15 min

scatalogical · 07-07-2007, 08:02 PM

grrr.. this norton stuff is annoying.. oh well..
im trying to see if a re-download will fix it.. probably not, but i have nothing better to do..

theTurkey · 07-08-2007, 03:46 AM

I have seen multiple threads regarding this on the steam forums. There the going gossip is that it is a known norton issue and their customer service department assures its users they are working on it. That being said...

IMHO Norton AntiVirus is a virus in itself. You are installing a program guaranteed to suck up a large chunk of system resources which will protect you from 83% of known viruses which may suck up some system resources. I had it and paid good money for it. After a series of failed laptops(another story) and continuous reinstalls, my copy was flagged for having been installed on too many machines. After many aggravating phone calls explaining I had only installed it one one laptop at any given time and that they were my personal laptop each time, I am told to send it in to the company, wait 6-8 weeks and they may be able to re-enable it.

Do yourself a favor, and uninstall norton now. Consider any money paid a sunk cost...lost to the lesson that just because they pay for the most shelf space at your retail box store doesn't mean they are the best product. I use NOD32 and love it. Low system resource use, blocks most issues, never bothers me, updates on its own, cost very little $$$$(trial version is free & full featured).

***Raven*** · 07-08-2007, 06:27 AM

Well i was getting the same message.

It kept spitting me out of CSS and DoD saying it had blocked a trojan.

Funny though it allowed me into Steam itself and HL2. However i noticed that when you start up HL2 it disabled Steam Friends

I'm glad i'm off on holiday today so that when i'm back it shou;d be fixed.

LOL

Rob

**teh-pwnzer** · 07-08-2007, 02:23 PM

Christensen thanks for the late night remote assistance! It worked. I was finally able to get into css at 12 30 am! After going through hours and hours of detailed virus system scans....I was able to play! I found that today, I have to disable norton auto-protection for 15 min. inorder to have access to css (Slayer - you told me that yesterday!!!).

scatalogical · 07-08-2007, 08:23 PM

its probably a bad idea, but i noticed that the troublesome files were .tmp.. so i just added .tmp to the auto-protect exclude list.. problem solved. once norton fixes the problem or something, i plan on removing the .tmp from the auto exclude.. if i remember..

primo · 07-08-2007, 09:41 PM

that does seem like a pretty safe idea, though I run AVG which I'm told is a bad idea in itself...and I usually close it while running CSS because my computer is slow, I need all the power it can give!

TeKNeeK · 07-08-2007, 10:20 PM

Quote:

Originally Posted by Raven

Well i was getting the same message.

It kept spitting me out of CSS and DoD saying it had blocked a trojan.

Funny though it allowed me into Steam itself and HL2. However i noticed that when you start up HL2 it disabled Steam Friends

I'm glad i'm off on holiday today so that when i'm back it shou;d be fixed.

LOL

Rob

you kno what I got the same thing today....all i did was uninstall norton ( it was a free trial so...yeah and it works fine)

slayer44 · 07-09-2007, 01:56 AM

Ha i told you pwnzer but that is a diffrent issue >

anyways i dont pay for my norton i get it free from my ISP =D so i use what get any free virus protection programs to use?

TeKNeeK · 07-10-2007, 12:13 AM

For somereason I think Symantc creates the viruses in order to make big money$$$$$$$$$$$

I know there is a whole conspiracy behind it...

Boobsmagee · 07-10-2007, 08:15 AM

meh, i noticed on the site this is an ancient problem

just shut off auto protect while using steam/playing
youll be just fine, dont forget to turn it back on when your done
tho i noticed sometimes it turns back on, on its own, but i have absolutely no clue how

oh looks like slayer44 already said this -.-

~Rob

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