Administrator Abuse

[Catguy]

Afternoon Spawnpoint Staff,

I'd like to report administrator abuse in the following server:
69.90.174.9:27015

The Administrator who executed the banning was:
Rubber Ducky

A brief description of what happened:

The server had just switched to de_dust. We played a few rounds and i finaly purchased my AWP. So i went underpass and died. Then next round an administrator restricted awps. I asked why in general and there was no responce. Me and my friend Immortal Storm joked with each other about how life is unjust without an awp. We continued to play normaly. The next round the CT side (i was T) started using AUTOS, so i requested to the unnamed administrator to restrict autos also, after about 3 rounds of getting destroyed by CT's auto snipers, they were restricted also. So now that my AWP was unavailable i switched to AK and a deagle, i went underpass again, i continued up underpass and towards A, during this time i successfully killed 4 seperate players and sustained around 80 damage, the round ended, about 2 seconds after the round ended i was kicked and banned from the server. Im not sure exactly why i was kicked and banned, i can only assume i shot the admin with my AWP, so he restricted it, and then he banned me because i killed him with my AK. I talked with my friend Immortal Storm who was still in the server and asked him WTF?, he asked the admin and the admin responded with "dont argue".

Thankyou for your time in reviewing my case, i have played on your server for the last few weeks and i will continue to do so if the ban is lifted, there arent alot of 24/7 Dust1/2 servers.

Immortal will post his story after this has been posted.

[StormJosh]

Ok, I was in the server at the time that he was banned. I can personally vouch for the fact that he doesn't cheat. In fact, we've both played on the server for the last several weeks together. Furthermore, Catguy, who was banned, has personally helped us ban at least one cheater that I can remember.

Catguy has played on the several with MANY other admins who had absolutely no problem with his play. Catguy even has a good ranking on the server, somewhere near the top10. I realize that doesn't mean that he isn't a cheater, but it does mean that plenty of admins have played with catguy on many occasions and have had absolutely no reason to ban him.

Now, for this admin, who was named Rubber Ducky at the time. He really handled the situation very unprofessionally. Obviously he hasn't played with Catguy beyond those few rounds. He didn't consult any of the people in the server. Not a single person agreed with the ban. When I started talking to Rubber Ducky, he told me to drop it and not argue. I realize its his responsibility to administer the server, but thats not the way you do it. Beyond that, muting a player who disagrees with you is borderline ridiculous. I honestly think that Rubber Ducky was pissed for being killed. His "anti-recoil" reason was just flat out wrong. I'm sorry, not trying to be disrespectful, but its wrong. Obviously, he is a little inexperienced with detecting cheaters, and he should have consulted someone before watching a player for one round and banning him.

Cranix and dejavu are admins, one of them may be a senior admin. They will also personally vouch for him.

Please fix this.

[Ghost]

First off, I want to thank the two of you for registering for the forums and for being so polite about your posts

As you know, there are roughly 50 spawnpoint servers, and it is impossible for staff and PHXX to regulate all servers at all times. We trust guest admins to help us out and maintain a fun server that abides by spawnpoint.coms rules.

I am not familiar with the admin in question, but if he did ban you, then he should not have done any banning without first doing a demo. Sometimes peoplewho are skilled are mistaken to be hacking, and demoes are required before any permanent ban will be distributed. Assuming he did do the demo, spawnpoints anti cheat team will review it and come to their own conclusion on whether to ban you or not to ban you. Either way, unless Rubber Ducky was an alias for a staff member, the ban will be at most 24 hours. Until then, please check out one of our many other servers.

If he did not record a demo, then that is in fact admin abuse. The next time ANYBODY sees an admin doing something they should not be doing, then record a demo and send it to abuse@spawnpoint.com where the problem will be taken care of.

Either way, AWPS and Autos that are on servers as defaults should not be restricted without running a vote first to see what the majority of the server wants.

I apologize for any inconvience that may have occured, andI ask that you please remain patient while things are sorted.

Thank you
Nate

[StormJosh]

Thanks for the quick response. As far as I know Rubber Ducky doesn't play on that server often, or at least under that name. The only evidence I have for that is through checking the online Stats section, which hasn't been updated since yesterday, so that may change. I also haven't seen him on there before.

And to add some more details...
There was no vote to restrict AWPs or autos. I had no idea that was even a regulation so I didn't make mention of it in the previous post.
I also think that he DID submit a demo. When I talked to him (before he muted me - but to his credit unmuted me later) he said that he had made a demo of Catguy. The thing is, the demo could only have been for 2 rounds or so, without anything NEARLY definitive, especially when trying to prove "Anti-Recoil." Catguy had an awp, so obviously there is no recoil, then he used the AK combo for only a few rounds at most.

Thanks again for taking care of it. I'm sure you guys know better than I do, but it's probably possible to just check the logs for SteamID: Steam_0:1:9744494.

[Cranix]

Alright, both catguy and storm play in the Evolution server often. I see them in there almost every day. Rubber Ducky is one of the older admin's alias's, which admin I cannot remember for sure though ( I am thinking one of the RPD's, but I could be wrong). Catguy is a skilled player and I hope this is taken care of quikly, he's one of those happy gamers so please help him out.

[SaPpHiRe]

Storm, I would just like to point out that admins are not obligated to run a vote when it comes to changing maps, restricting weapons or whatever. Usually, if the admins judge the situation to be in need of restricting something (like lets say it's a CT sided map, and almost half the CT team is AWPing, making it extreamly unfair to the T's), then it's up to them to make the changes if they want. If people have a problem with it, the admin can justify himself/herself, and if the players don't agree, then they bring it to the forums.

Admins listen to people's needs. If there's a few people complaining that they want a map change, then the admin can run a multi-map vote right away. If people complain about AWPs, they'll do something about it. If people are accusing someone of hacking, we go in spectator, and take a demo, and take further action if we believe the person is in fact hacking. (then email it to hacker@spawnpoint.com for the anti-cheat team's final decision). Anyways, that's what we're here for. We're here to make the game as enjoyable as possible to all the players. Incidents do happen, and that's why it's good to talk about it, so we can avoid them in the future.

[cpnichol]

Time to clear a few things up.

The admin that banned you recorded at least 6 demos. He banned you because he believed you were hacking and then submitted the demos to Spawnpoints Anti-Cheat Team.

The demos clearly show that the admin who banned you did so correctly and the player Catguys SteamID has now been banned from all Spawnpoint servers.

As for restricting weapons, we do prefer admins to do a vote. *Points Sapphire towards the admin only section*[:-]

http://www.spawnpoint.com/Friendly_r...m_28553/tm.htm

Thank you for being polite about this, but as it says everytime you connect to a server "cheating will result in a permanent ban".

[StormJosh]

In response to Sapphire: That was really just a minor point and I was simply going off of what Ghost posted after me. Assuming you are right, which is possible, I don't know all of your rules, it doesn't make too much of a difference. I only made that point to show that there is somethind strange in the behavior of the admin. It's just odd when someone arbitrarily changes the rules of a server, just like its odd when someone bans a player after watching them for such a short period of time. Bans like that are reserved for obvious cheaters (speedhackers, etc). Its impossible to judge "anti-recoil" so quickly.

cpnichol: Here's the thing, somewhere along the way, someone, and it could be me, is missing some kind of information. I don't know where "at least 6 [demos]" could have possibly come from. Was the map even six rounds into the game? And even if it was, Catguy was using an AWP, so of course there would be no recoil. I think the demos need to be seriously reconsidered without a bias. It's not even me that got banned and I feel strongly enough in the opposite direction to come onto the forums on someone else's behalf and talk about it.

I realize that you have an anti-cheat team that works to remove cheaters. Catguy isn't one of them. So that we can all understand this situation, could you please provide information about these 6 demos.

Speaking from experience, I've seen Catguy do terribly firsthand. Anyone who plays on that server consistantly has seen it. Everyone has a good and bad day, that doesn't imply cheating. If he was cheating, his cheats would have had to have been downloaded a while ago. Otherwise it wouldn't make sense that he continues playing on the same server. Its not typical behavior for a cheater to hop servers when they find one that accepts their "high skill level." Yet, in all that time, nobody complained about Catguy. Only a nameless admin who watched him play with an AK47, for what, two rounds?

Something tells me the ban wasn't about six demos, but more about a personal issue.

[XTR3M3]

Mr. StormJosh,
It is not a personal thing. The demos were obviously recorded at different times/days. You said yourself that you have played together for weeks. cpnichol is a respected, quality member of the anticheat staff and would never do something "for a personal issue". We, at Spawnpoint, do not release the demos that are submitted to us. Catguy is just going to have to buy a new steam ID and get rid of his cheats.

Thank you for coming in an being polite, but this issue is closed

[cpnichol]

The demos show catguy using the following weapons:

Glock
M4
AWP
Scout
Deagle

I don't know why you are so confused about the number of demos, each demo is of a different round, each demo also has status in the console. There is more than enough in the demos to be able judge whether cheats were being used or not. All weapons in CS:S recoil, even the scoped ones.

Here's how our ban list works. The admin or player records a demo and then sends it to the anti-cheat team, the anti-cheat team then reveiw the demo and decide whether the player cheats or not. If the player is found to be cheating then they are added to Spawnpoints global ban list.

I was the one who reveiwed the demos that Rubber Ducky sent in, and it was me that added catguy to the ban list, not the admin that banned him on server. I have never been on server with catguy and hadn't even read all of this post before reviewing the demos so the ban has nothing to do with bias or personal issues. There is nothing that anyone can say on forum that will influence my decision, the only thing I take into consideration is what I see in the demo.

I can ask a few of the other team members to have a look if you want, but they will agree with my decision.