Forum Home > Game Server Discussion > Report an Incident > Ban Appeal
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Posted Reply
Ban Appeal
Posted: Sep 18, 2011, 21:02:04
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I was playing in the css server 24/7 crackhouse were ive bin playing at for months now.... and just 5 minutes ago I just got kicked and banned without warning..... No one was saying anything to me or talking to me in neither all talk or chat so Im just wondering why did I get banned....
Re: Ban Appeal
Posted: Sep 19, 2011, 01:13:12
Quoted Reply
Looks like you were banned by one of our admins for suspected wallhacks. We're going to have to review the demo before we can act on your ban and, in the mean time, the admin that banned you (Aggitated Sorrow) should be along to explain.

Thanks for your polite appeal and we appreciate your patience.
Re: Ban Appeal
Posted: Sep 19, 2011, 22:53:30
Quoted Reply
Sorry for the late response. Yes, I was your banning admin. I had a player complaining about wall hacks from you as you enter crackhouse. I spec you for awhile and noticed how quick you responded of killing players. Though, I also admit that during that time the server started to lag and the kills were quick. One moment was when you jumped out of the back window and quickly sprayed with the TMP at a player who was already on the other side of the window. I submitted a demo, but as far I recall, with the lagging occuring that time, that may be the issue to jump to conclusion with walling. I apologize to have banned you from the server. But I would like to let Spawnpoint view the demo I just submitted.
Again, I apologize if my decision was wrong.
Last Edited: Sep 19, 2011, 22:56:18
Re: Ban Appeal
Posted: Sep 20, 2011, 12:55:48
Quoted Reply
I've reviewed the demo and found it did not show the conclusive use of cheats. As a result I have removed your ban so you should now be able to connect to our servers.

All bans for cheating that our admins make should be backed up by a demo, which is then reviewed by one or more of our Anti-Cheat Team and then the ban is then either confirmed or removed. It's not perfect but it's the best compromise between quickly removing cheats and making sure no one gets wrongly perm banned.

Apologies for the inconvenience and thank you for the polite appeal.
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Forum Home > Game Server Discussion > Report an Incident > Ban Appeal